luding desktop hardware, operating systems, software applications, associated desktop hardware, and corporate phone devices. The Systems Support Specialist should be able to identify and resolve simple to moderately complex issues with these services, while escalating complex issues to tier two support resources. Additionally, the Systems Support Specialist is responsible for performing numerous assigned daily operational tasks ensuring adherence to corporate security and audit guidelines and creation and maintenance of department policies, procedures, and other necessary documentation.brbrResponsibilitiesbrbrbr br brTier One Support of Desktop hardware, operating system Infrastructure brbra.
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