EXPERIENCE REQUIREMENT:
* An understanding of the Urban Outfitters culture and its appeal to the local market
* Strong leadership and communication skills
JOB SKILLS:
VIBE:
* Model the way by delivering a positive, friendly experience by engaging the customer through conversation and service
* Act as a role model to the team by contributing to the overall VIBE in the store by being positive, respectful and helpful to others
TEAMWORK AND COMMUNICATION:
* Model the way by inspiring, motivating, and encouraging teamwork
* Assist in the training and development of peers and Sales Associates
* Possess excellent communication skills, effectively delegate projects, and consistently follow-up with the team
* Actively participate in and lead department and daily meetings
* Effectively utilize Communication binders so that important information reaches the entire team
OPERATIONS:
* Demonstrate proficiency in job knowledge (i.e. register controls, shipment tasks, and fitting room guidelines)
* Take an active role in the processing of new shipment and help to keep the receiving and back stock areas clean and organized
* Assist in floor supervising within the department and the store by coordinating projects and ensuring great customer service
* Set the example by always adhering to Company policies and procedures
* Exhibit strong Loss Prevention awareness and help ensure compliance to all inventory control measures
MERCHANDISING AND DISPLAY:
* Uphold merchandising standards and ensure that the sales floor is stocked
* Maintain a neat, clean and organized store environment
* Understand how to use Company tools to react to trends and drive business
* Take responsibility for all department activities in conjunction with the Department Manager (i.e. markdowns, transfers, returns to vendors, etc.)
* Assist in merchandising and display projects and take an active participation in floor setsJob LocationEast Lansing, MI USPosition TypeFull-Time/Regular Source: http://www.localhelpwanted.net/midmichigan/job/Urban-Outfitters-Team-Leader--East-Lansing-MI-48825-USA/lhw-e0-17722623
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