)
                Less than 10%
 EDUCATION 
†Minimum education
                Four year degree or equivalent training/experience.  MBA or similar advanced degree desirable.  
†Years Experience
                7 – 10 years experience in a call center, sales or marketing environment.                 At least 5 years of management experience
 
†Essential special training requirements
                Excellent communication skills (written and oral), and refined quantitative skills are required.  Proven ability to think and work strategically.        
 
†Other skills
                Strong Organizational skills, ability to manage several diverse tasks simultaneously
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