These associates work in cooperation with their Department Supervisor, Sales Specialist(s), other associates in their department as well as other sales departments, the Inventory Management Associates, and the Front-end Associates to ensure customers'' needs are met. This includes ensuring customer satisfaction, driving sales, building sales skills and product knowledge and maintaining safety, security and integrity. A Sales Associate in the Flooring department should have product knowledge that includes, but is not limited to the following areas: Ability to explain uses of a variety of floor adhesives, knowledge of a variety of carpeting including in stock and special order, ability to explain and demonstrate ceramic tile installation including ceramic style countertops, ability to explain a variety of hard floor products and installation including hard wood/laminate/vinyl flooring and knowledge of closet products and installation.
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