In providing excellent client service you will:
* Prepare for appointments
* Provide market information or quotes to clients
* Respond to client inquiries on administrative questions
Office Administration: Assisting the Financial Advisor in managing the branch office to exceed firm, client and regulatory expectations includes:
* Effective communications with the Financial Advisor
* Management of phone calls and walk-in clients
* Ordering supplies and processing expenses
Account Processing: Ensuring client accounts are processed accurately and efficiently is crucial to satisfying clients. Activities include:
* Opening, closing and transferring accounts
* Processing trade and other transactions
* Processing retirement or estate accounts
Business Development: BOAs must support the Financial Advisor in developing the branch through:
* Mailings for marketing
* Follow up with prospective clients and clients
* Implementing client seminars and promoting credit card services. Self Development: BOAs have the opportunity and are expected to take advantage of developmental opportunities.
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