pan lispanInitiate preliminary investigation of suspect products reported at customer locationspan lispanConfirm failure mode of product using A-B-A processspan lispanIf customer complain can not be confirmed with suspect part, dispute customer complain to be removed from ALNA andor Magneti Marelli records.span lispanPrepare initial customer complain report using 5W and 2H method, including pictures of concern and A-B-A results and communicate to all organizations involved Manufacturing, Quality, Design, etcspan lispanShip back suspect products to the manufacturing plant or any other location for root cause investigationspan lispanInitiate, implement and drive containment actions at customer location, this includes training and supervision of inspectors of sort and method criteria, part marking and part tracking.span lispanEstablish a clean point at customer location, communicate clean point to all involved organizations including the customerspan lispanProvide daily report of inspection resultsspan lispanCoordinate the segregation and disposal scarp, ship back to manufacturing plant andor rework of the faulty or suspicious product.span lispanCoordinate implementation of clean point with countermeasure parts supplied by manufacturing plant.span lispanEnd inspection activity with customers concurrence.span lispanFollow up 8D completion with manufacturing plant, review 8D and provide feedback before final submission to customer.span lispanPresent 8D to customer for closure of issue and ensure customer records are accurate with final PPM.span lispanDispute any discrepancies with customer until quality records reflect accurate results.span lispanMonitor quality of ALNA andor Magneti Marelli products at customer site.span lispanCommunicate any potential issues to all organizations involvedspan lispanImplement proactive actions to prevent potential problems from becoming real problems at customer sire, this includes any customer activities that may potentially affect the product.span lispanIdentify areas for improvement to product based on knowledge of customers operation.span lispanCoordinate trial runs at customer location span lispanSupport product launch activities at customer location span liliulul lispanSupport and represent ALNA andor Magneti Marellu at any supplier activitiesevents required by Customer span lispanEscalate issues to either customer orand upper management following internal escalation process.span liulspanDeescalate issues at either customer or ALNA following internal escalation processspanul libispanEducationspanib liulpspan- Bachelors degree or equivalent work experience spanpul libispanExperiencespanib liulpspan- 3 years experience in the automotive industry manufacturing and assembly environmentspanppspan- 3 years experience in automotive quality systemspanpul libispanSkillsspanib liulpspan- Strong problem solving skillsspanppspan- Strong negotiation skillsspanppspan- Excellent verbal, written, communication and presentation skillsspanppspan- Team oriented self started with strong leadershipspanp Source: http://www.cbcjobs.com/jobs/Resident-Quality-Engineer----GM-Lansing-Plant~JHT71P6DJ5CLX6K3LJW.html
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