At Advance Auto Parts, a Retail Parts Specialist (RPS) is part of the management team and responsible for growing the sales of automotive parts and related merchandise in accordance with company standards. The Retail Parts Specialist must be committed to inspiring our team, helping our customers succeed, and growing the retail business profitably and with integrity. This must be accomplished in a way that is consistent with Advance Auto parts 3 core values (Inspire, Serve, and Grow) Key Duties and Responsibilities Responsible for working with the General Manager to lead the store team and grow the retail business in conformity with the company?s 4 key strategies and 3 core values Maintains rapport with current retail customers in order to keep abreast of their needs Consistently provides professional, courteous and prompt customer service to both retail and commercial customers, utilizing parts experience and knowledge to insure complete customer satisfaction.
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