Job Descriptionbr- Lansing, MI---Lansing Mall, 02065brbrbJob Titleb Service Lead ExpertbrbrService Lead ExpertbrbrDo you like serving customers and doing everything you can to make them happy Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology Do you like being a part of something thats never been done before Wellbeing a Service Lead Expert in the new jcp might be the position for you Come be a part of a team that is changing the face of retail forever.brbrThe Service Lead Expert drives sales and profit by engaging their team members to provide a superior experience to our customers and help drive the merchandise and replenishment team to deliver on SET strategy to become Americas Favorite Store.brbrResponsibilitiesbr Develops the Team You actively walk the floor and coach in the moment to enhance each team members ability to execute and develop.brbr Participates in the planning and execution of Monthly SET Best Price You strategize with the Merchandise Execution Leader to plan for the upcoming SET.brbr Makes Merchandise Decisions You actively walk the floor to identify opportunities relating to merchandise, replenishment, and recovery.brbr Assists customers You seek out customers and do whatever you can to make their experience GREAT. You listen, you help, you educate, and you make them want to come backbrbr Participates in a learning environment You love to learn and you ask questions of your peers. You also seek out new ways to do your job better every day.
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