bRequisition Numberb IE68989brbInterest Categoryb Operations MaintenancebrbInterest Sub Categoryb TransportationbrbJob Titleb STOC Control Room OperatorbrbEmployment CategoryStatusb part-timebrbType of Positionb Regular HirebrbCountryb U.S.State MichiganbrbCityb LansingbrbrbMinimum Requirementsb Minimum two years of experience in a control room environment or two years of college education Michigan Drivers License in good standing Ability to multi-taske Keen ability to synthesize information from multiple, diverse and simultaneous inputs, including automated road sensor data, 2-way radios, CCTV cameras, and computer databases Intimate knowledge of State roadways, including their alternate names, the jurisdiction they are located, where the jurisdiction changes and alternate routes when available Knowledge of the municipality and area traffic management organizations, including state, metro and local emergency services Emergency Operations Center knowledge andor experience Ability to work calmly and accurately under intense pressure Knowledge of personal computers and software, with a particular emphasis on Graphical User Interface applications, e.g., Microsoft Windows, MS Office etc.Work Conditions Controlled, indoor environment with dimmed lighting Significant periods of sitting, CCTV monitor viewing, and data entry Heavy telephone and computer usage Fast-paced, multi-tasking environment Ablility to interact with coworkers and the general public in a courteous and professional manner Closely supervised shift schedule monitored performance with routine evaluations May be subject to short or no-notice work assignments Ability to work all shifts including nights, all major holidays, and weekends requiredbrbrbJob Descriptionbbr Specific duties and responsibilities of all Operators include Monitor CCTV, DMS, traffic detectors and Road Weather Information Systems cameras periodically for detection and verification of roadway incidents. Disseminate traffic information through multiple communication methods, including telephone, fax, E-mail and instant messaging. Communicate with Michigan State Police, MDOT personnel, regional contacts, and other public safety agencies across the state.
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